Warm Homes Nest is the Welsh Government’s national fuel poverty programme designed to help eligible households reduce energy costs and improve home energy efficiency.

The scheme provides energy advice alongside practical home improvements intended to make properties warmer, safer and more efficient to run.

Support is managed nationally across Wales and focuses on helping households experiencing high heating costs or vulnerability linked to colder homes.

Assessments are carried out individually, meaning recommended improvements can vary depending on household needs and property type.

What Support Could Be Available?

Depending on the outcome of a home assessment, support may include a range of energy-saving improvements.

Heating & Hot Water Improvements

Available measures may include:

  • Heating system replacements where eligible
  • First-time central heating systems
  • Heating controls and thermostats

Insulation Improvements

Support may include:

  • Loft insulation
  • Cavity wall insulation
  • Internal wall insulation
  • External wall insulation
  • Floor insulation
  • Draught reduction measures

Additional Support

Further assistance may include:

  • Energy-efficient doors and windows where appropriate
  • Energy advice and guidance
  • Referral to additional support services where suitable

Improvements vary depending on property requirements and assessment outcomes.

Who Could Qualify?

You may qualify where:

  • You live in Wales
  • Qualifying household benefits are received
  • Household income falls within eligibility criteria
  • The household may be vulnerable to living in a cold home

Examples of qualifying circumstances may include:

  • Universal Credit
  • Housing Benefit
  • Pension Credit
  • Income-related ESA or JSA
  • Working Tax Credit
  • Child Tax Credit

Additional eligibility routes may also apply.

Important information:

  • Available to homeowners and private tenants
  • Landlord consent is usually required for rented properties
  • Social housing is generally supported through separate housing provider arrangements

How The Process Works

Step 1 – Contact Nest

Warm Homes Nest operates as a national programme and applications begin through the Nest advice service.

Telephone: 0808 808 2244

Step 2 – Initial Eligibility Review

Household circumstances, benefits and housing information may be reviewed to determine eligibility.

Step 3 – Home Energy Assessment

If suitable, a property assessment may be arranged to identify recommended improvements.

Step 4 – Approval & Installation

Where support is approved, installations are arranged through approved contractors.

Eligible households may receive works fully funded through the scheme.

Step 5 – Additional Advice & Support

Further guidance and referrals may be provided where additional support services are available.

Need Information On Current Grants & Support?

Energy support schemes and eligibility requirements can change over time.

Contact Grants Gateway to discuss current grants and available support routes that may apply to household and property circumstances.

Available support and eligibility requirements can vary depending on location and individual circumstances.